Last Updated: [Insert Date]
Welcome to Modern Nest Goods (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website modernnestgoods.com (the “Site”) and all purchases made through it. By accessing our Site and making purchases, you agree to comply with these terms.
1. Our Store & Target Audience
Modern Nest Goods specializes in premium kitchenware, brewing equipment, and home essentials for discerning customers who value quality craftsmanship and functional design. Our products cater to home chefs, brewing enthusiasts, and those seeking to elevate their domestic spaces.
2. User Obligations and Responsibilities
By using our Site, you agree to:
- Provide accurate, current, and complete information when making purchases
- Use the Site only for lawful purposes
- Not reproduce, duplicate, or resell our products without authorization
- Comply with all applicable laws and regulations
- Be responsible for maintaining the confidentiality of your account information
3. Products and Services
3.1 Product Descriptions
We strive to accurately describe all products on our Site, including:
- Kitchen & Dining essentials (cutlery, dinnerware, drinkware)
- Brewing & Distillation equipment
- Home & Garden accessories
- Baking tools and cooking utensils
While we make every effort to display colors and images accurately, we cannot guarantee your device’s display will precisely match the product.
3.2 Product Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
3.3 Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Cutlery and knives removed from protective packaging
- Opened brewing & distillation equipment kits
- Personalized or monogrammed dinnerware
- Opened food preparation items with food residue
4. Order and Payment Terms
4.1 Order Acceptance
Your order constitutes an offer to purchase. We reserve the right to refuse or cancel orders for any reason, including:
- Product availability
- Errors in product description or pricing
- Suspected fraudulent activity
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You represent that you have the legal right to use any payment method you provide.
4.3 Pricing
All prices are in USD. We reserve the right to adjust prices at any time before accepting your order.
5. Shipping and Delivery
5.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays).
5.2 Shipping Options
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
- Free Shipping: For orders over $50 via EMS (15-25 business days)
Delivery times are estimates and may vary based on destination and customs processing.
5.3 Shipping Restrictions
We ship worldwide except to certain Asian countries and remote regions. Customers are responsible for any customs duties or import taxes.
6. Returns and Refunds
6.1 Return Policy
We accept returns within 15 days of delivery for items in original condition (unused, unwashed, with all tags and packaging intact).
6.2 Return Process
- Email [email protected] within 15 days with your order number and reason for return
- Wait for approval and return instructions (within 2 business days)
- Package items securely in original packaging
- Ship to: Modern Nest Goods Returns, 376 Whites Road, Wilmington, US 05363
6.3 Refund Processing
Refunds are issued to the original payment method within 3-5 business days after we receive your return. Bank processing may take additional 5-10 business days.
7. Intellectual Property
All content on this Site, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.
8. Limitation of Liability
Modern Nest Goods shall not be liable for any indirect, incidental, or consequential damages arising from:
- Use or inability to use our products or Site
- Unauthorized access to or alteration of your transmissions
- Statements or conduct of any third party on the Site
Our total liability for any claim related to these Terms shall not exceed the amount you paid for the product(s) in question.
9. Governing Law
These Terms shall be governed by the laws of the State of Delaware, without regard to its conflict of law provisions.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Site. Your continued use constitutes acceptance of the modified Terms.
11. Contact Information
For questions about these Terms, please contact us at:
Modern Nest Goods376 Whites Road
Wilmington, US 05363
Email: [email protected]
